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Forum Discussion
rsjacks77
Aug 16, 2021Follower
No Internet Connection on AC2600 Model R7450
There was a major storm here today and the power went in and out several times. The last time, my internet woulnd't come back up. Checked with the provider and they said all is well on their end. ...
michaelkenward
Aug 16, 2021Guru - Experienced User
rsjacks77 wrote:
There was a major storm here today and the power went in and out several times. The last time, my internet woulnd't come back up. Checked with the provider and they said all is well on their end.
As this is a router, there is probably a modem sitting in front of it. You need to get the devices to forget any inherited settings. Among other things, that means rebooting the network.
Power cuts usually take out both the modem and the router on a network. When the power comes back on, they may start up in the wrong order, with the router starting before the modem is ready. That means that they get confused about which is in charge.
It may help to reboot the whole network in the right order.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.