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Forum Discussion
newm21
Feb 04, 2021Tutor
No internet connection r7000
I am currently recieving no internet connection through any devices through wifi. I have good connection when hard wired to Modem but when hooked back up to router I get nothing. I have reset the rou...
- Feb 05, 2021
Its just checking to ensure the router is on the same ip address.
did you try a different pc/laptop to access the router?
plemans
Feb 04, 2021Guru - Experienced User
What modem do you have?
What caused it to happen? Firmware update? power surge? What happend?
What are all the led's on the front of the r7000 doing?
- newm21Feb 04, 2021Tutor
I have a spectrum modem. Reset that as well. internet coming out is fine as I am replying to this hard wired to my modem.
I am not aware of anything that happened. If there was a power surge it must have been extremly short as there was nothing else effected (no light flashing on microwave or anything else). I have not had a firmware update.
The lights all look correct except for the internet light seems to be flashing. very subtle flashing compared to the other lights.
- plemansFeb 04, 2021Guru - Experienced User
You reset the router?
Pushed and held reset for 7-15 seconds while its powered on?
After a full reset, are you able to access the router through a hardwired connection (not using the app)
- newm21Feb 04, 2021Tutor
I am not super computer savy. Yes I reset the router.
When you say hardwired in do you mean off one of the other 4 ports and go in through the IP address? if yes than yes I have tried and was revieving no internet access to do anything.