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Forum Discussion
DANDAMM
Sep 14, 2022Follower
nO INTERNET CONNECTION RAM20
i'M CONNECTED TO WI-FI BUT MY ROUTER SAYS NO WI-FI CONNECTION
FURRYe38
Sep 14, 2022Guru - Experienced User
Please don't yell, we can hear you just fine.
RAM20 isn't a valid model #. Are you referring to a RAX20?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.