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Forum Discussion
_Tru_
Jun 28, 2022Aspirant
No Power Nighthawk R7350
Router has been getting slower over the past few weeks. I confirmed it wasn't my cable modem. I come home today and saw that the router is on but only see a solid orange power light. I've tried reset...
michaelkenward
Jun 28, 2022Guru - Experienced User
_Tru_ wrote:
I come home today and saw that the router is on but only see a solid orange power light.
A bad sign. Usually means broken firmware, or it could be the power adapter.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Troubleshoot With the LEDs.
Product is still under warranty, but Netgear gives me no way to file a claim, only send me to the community.
I don't know how you are trying to make a claim.
Start the RMA process by checking MyNetgear.
How do I request a Return Material Authorization (RMA)? | Answer | NETGEAR Support
- _Tru_Jun 28, 2022Aspirant
I tried your link and the website kept crashing. Came back a few hours later and was able to put in a request. Thank you!