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Forum Discussion

_Tru_'s avatar
_Tru_
Aspirant
Jun 28, 2022

No Power Nighthawk R7350

Router has been getting slower over the past few weeks. I confirmed it wasn't my cable modem. I come home today and saw that the router is on but only see a solid orange power light. I've tried reset...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 28, 2022

Try a different power adapter to test. 

Try here? https://my.netgear.com/support/contact.aspx

DarrenM 

_Tru_ wrote:

Router has been getting slower over the past few weeks. I confirmed it wasn't my cable modem. I come home today and saw that the router is on but only see a solid orange power light. I've tried resetting to factory, unplugged it for a few minutes with no change, the power light stays a solid orange. There's no activity or power coming from the Ethernet ports either. Product is still under warranty, but Netgear gives me no way to file a claim, only send me to the community.

 

  • _Tru_'s avatar
    _Tru_
    Aspirant
    Jun 28, 2022

    I have an older Netgear router before this one with a known working power adapter (exact same power output and amps), only to get the same results.