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Forum Discussion
No Secure Connections Available
Our Nighthawk R7000 has be attached to a Nighthawk CM1200 modem for about a year with no problem. This past weekend, the ISP took their network down for what they called "a neighborhood upgrade". Whe...
The CM1200 has 4x ethernet ports. but only 1 device can be connected to it for most ISP's because they only assign 1 public ip address.
so try this.
Power off the modem and the router. Make sure nothing is plugged into the mode.
give it 2 minutes.
Power the modem on and give it 2 minutes.
Plug the R7000 into port 1 on the modem and power it on.
give it a couple minutes.
See if you can set it up/use it.
This was one of my earlier steps. Intially after service was restored by the ISP I had no connectivity at all. After your recommended procedure, the router connected, but only made unsecure connections. There are some notes about "cert" being "invalid"(?)
got a screensnip?
What firmware is on the R7000?
When the R7000 is connected to the cm1200, are you able to log into the CM1200 and check its event logs and cable connections page? If so, post them back on here
I will do so when I get home this afternoon.
Here is proof that I couldn't get a secure connection. However, shortly after making this screenshot, evrything started working! Just one more reboot sequence of modem>router>PC that I had done many times before this weekend. So far (3 hours later) everything remains online and secure.
FWIW, firmware is V1.0.11.126_10.2.112
I'm not familiar with accessing modem logs. Could you point me to some instructions? Sounds like it could be a useful tool.
