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Forum Discussion
No Secure Connections Available
Our Nighthawk R7000 has be attached to a Nighthawk CM1200 modem for about a year with no problem. This past weekend, the ISP took their network down for what they called "a neighborhood upgrade". Whe...
This was one of my earlier steps. Intially after service was restored by the ISP I had no connectivity at all. After your recommended procedure, the router connected, but only made unsecure connections. There are some notes about "cert" being "invalid"(?)
got a screensnip?
What firmware is on the R7000?
When the R7000 is connected to the cm1200, are you able to log into the CM1200 and check its event logs and cable connections page? If so, post them back on here
I will do so when I get home this afternoon.
Here is proof that I couldn't get a secure connection. However, shortly after making this screenshot, evrything started working! Just one more reboot sequence of modem>router>PC that I had done many times before this weekend. So far (3 hours later) everything remains online and secure.
FWIW, firmware is V1.0.11.126_10.2.112
I'm not familiar with accessing modem logs. Could you point me to some instructions? Sounds like it could be a useful tool.
If its up and working I wouldn't worry about the modem event logs/connections page.
But 2 things.
1. there's newer firmware. a 1.0.11.130 version if you want to try it.
2. that address it was going to? Its not the address for the router. that looks like more malware/virus issue as its directing you to a different site. Probably why you're getting the warning. Probably worth doing a scan on the pc/laptop you were on.
