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Forum Discussion
No wifi
The power went out at home for a brief moment. When it came back on my router showed 2 white lights at power and internet. But nothing at the 2.4GHz or the 5GHz. Additionally, I no longer have wifi. What do I do to fix this?
1 Reply
jamieysujames wrote:
The power went out at home for a brief moment. When it came back on my router showed 2 white lights at power and internet. But nothing at the 2.4GHz or the 5GHz. Additionally, I no longer have wifi. What do I do to fix this?What do the wifi LEDs look like?
Have you tried pressing the Wifi on/off switch?
As this is a router, there is probably a modem sitting in front of it. You need to get the devices to forget any inherited settings. Among other things, that means rebooting the network.
Power cuts usually take out both the modem and the router on a network. When the power comes back on, they may start up in the wrong order, with the router starting before the modem is ready. That means that they get confused about which is in charge.
It may help to reboot the whole network in the right order.
Be sure to restart your network in this sequence:- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Pro Gaming Routers - NETGEAR Communities
Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers. There is also a dedicated and capable support team.
