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Forum Discussion
BV72715
Nov 27, 2020Tutor
Non existent tech support
If you are lucky enough to get through,I did after 1hr+ wait time and receiving 3 different case numbers I was told they needed to escalate my case and would email me. The email I received said that ...
microchip8
Nov 28, 2020Master
NETGEAR is famous for having bad support. It's because they outsource it to a third party. Their free support is also limited to 90 days after which you have to pay. Even if you pay, the support is still bad so it doesn't change a thing. They got your money already so they don't care
- BV72715Nov 28, 2020Tutor
I totally agree! I'm going to do what I should have done to start with and buy a Synology router and return this piece of junk!