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Forum Discussion
dgreen97
Dec 30, 2020Guide
None of my kindles will connect to Nighthawk router
I have the RAX50S AX5400 nighthawk and I can't get either of my kindles to connect to this thing. I've tried a number of different options with the kindle and changed the security mode on the nightha...
plemans
Dec 30, 2020Guru - Experienced User
Have you tried logging into it and disabling wireless AX?
Some wireless device manufacturers (like intel) had issues when AX first came out.
I'd also check to see if the kindles need updating. maybe their firmware is behind
dgreen97
Dec 30, 2020Guide
AX isn't turned on and the kindle is up to date. I'm thinking it has to be something with security but thats just a guess.
- plemansDec 30, 2020Guru - Experienced User
what modem/gateway do you have?
Are the kindles unable to connect entirely or do they connect and say "connected, no internet'
- dgreen97Dec 31, 2020Guide
I have a Ubee modem and the kindles give this error message when connecting:
"Your Kindle is unable to connect to the Wifi network "My network name". Press setup to enter your password again or manually set up your network."
- plemansDec 31, 2020Guru - Experienced User
Which ubee modem?
Does your ssid/password have any special characters or spaces in it?
I'd remove them if it does.