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Forum Discussion

gnayak's avatar
gnayak
Aspirant
Nov 15, 2022
Solved

Not able to login to Router web GUI/App after wrong update

Hello, I hope someone can help me with this weird issue. I had a Netgear R7000 router on which I wrongly installed the firmware version EA6900_386.7_2 (the linksys one) .    The update was successf...
plemans's avatar
plemans
Guru - Experienced User
Nov 15, 2022

I'm betting you started with a 3rd party firmware like ddwrt? 

Because the stock netgear firmware would have prevented you from installing that. 

find out what 3rd party firmware you had on the router and post in that forum.

they'll be best able to help you get the right firmware on there. 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Nov 15, 2022
    plemans wrote:

    I'm betting you started with a 3rd party firmware like ddwrt? 

     

    Either that, or they used one of those odd telnet commands (artmtd) that allow you to change the identity of a router. We had to do that when beta testing DumaOS on an R7800 before the hardware was ready.

     

    I doubt if that would help in this case, but it does suggest that your next bit is spot on.

     

    find out what 3rd party firmware you had on the router and post in that forum.

     

    Go visit the place where they cooked up the 3rd party firmware and reverse engineer the process they go through. It sure isn't something that many people here will have experienced.

    • gnayak's avatar
      gnayak
      Aspirant
      Nov 16, 2022

      Thanks for the reply guys , I was able to solve it as the linksys firmware needs to be reset while rebooting the router. I did a factory reset changed username and password , and the installed the correct firmware version on the router to fix the issue . been a hassle though 🙂