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Forum Discussion
realejat
Jul 22, 2022Aspirant
Not connecting and cannot change password
NightHawk, AC1750, Model: R6400 Windows 10, used at home No idea what firmware version I might be on. My router is from 2016. Doesn't even have the QR code to scan. The routerlogin.net or .com...
michaelkenward
Jul 22, 2022Guru - Experienced User
What is "not connecting" to what? Wifi? Internet? Something else?
realejat wrote:
The routerlogin.net or .com takes me to a troubleshooting page only.
If you cannot login to your router | Answer | NETGEAR Support
How do I log in to my NETGEAR wireless router? | Answer | NETGEAR Support
What modem/gateway is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.