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Not connecting to internet- gateway is invalid
I unplugged the modem & router earlier today. When I turned it back on it wouldn't connect to the internet. Netgear genie says the DSL is fine (as does Century Link). I've rebooted the modem both manu...
Thanks so much. With a little help, I finally got it to work. No idea why it stopped.
And thanks for the heads up on the model # - I thought I'd put that in.
When you have a combination of a modem and router the order in which you start things is important. Here's what Netgear says:
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
You may have to reset the router to make it forget what it discovered if you started things in the wrong order.
You might get better advice if you told people what Netgear hardware you have.
Thanks so much. With a little help, I finally got it to work. No idea why it stopped.
And thanks for the heads up on the model # - I thought I'd put that in.
MJMC wrote:And thanks for the heads up on the model # - I thought I'd put that in.
Maybe you did, but the Netgear forum does not share that information with the rest of us.
I thought they had fixed that. Apparently not.