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Forum Discussion
Simon-HK
Jun 12, 2020Aspirant
nothing in the Netgear USB control center, R7800 network not shown , no printer on it
empty from the NETGEAR USB Control Center my network not shown no printer appear the pull-down from System only exit how can I work/link my printer in the R7800 network Please help
- Jun 15, 2020
Simon-HK wrote:but on the other hand, readyshare of harddisk work and show in our network not from the USB control center
Two different access protocols used.
- ReadyShare disk access is achieved by the industry standard SMB protocol set (TCP based), it's discovery and name resolution if used by WS-Discovery (Multicast) resp. the legacy NetBIOS (Broadcast).
- ReadyShare USB is making use of a proprietary protocol over a TCP port (20005/TCP) to a service on the router, it's discovered and accessed by a Windows resp. MacOS installed driver set becoming visible as a kind of a virtual USB hub interface, the Netgear USB Control Center does just make a control access to associate and deassociate a remote USB device.
I think it should be rather easy to make it workable - assume you talk of Windows here. The problem is that the drivers are not properly installed why ever. Lot of legacy and very old style driver kit was used by Netgear resp. the makers of NetUSB - and it was never reviewed and updated since 2013.
Try this:
- Use Windows Explorer and access the folder where the USB Control Center was installed, e.g. C:\Program Files (x86)\NETGEAR\USB Control Center
- Locate the NetUSB.inf file
- Right click the NetUSB.inf file, and choose "Install"
- Accept any security prompts related (if any)
- Expect a message stating that you have to reboot the system to finsih the driver install - Reboot
- After reboot, launch the Netgear USB Control Center App (it's not put to autostart by the installer)
Fingers crossed - enjoy!
michaelkenward Do you have a router with ReadyShare Printer Access (sigh what a wrong marketing name) and the related ReadySHARE Printer utilities intalled and in use on MacOS and Windows?
michaelkenward
Jun 14, 2020Guru - Experienced User
schumaku
Jun 14, 2020Guru - Experienced User
michaelkenward the network (resp. the router hosting the USB ports) must become visible, regardless of the USB attached device.
- michaelkenwardJun 14, 2020Guru - Experienced User
Yes, but the action you have to take to fix printer problems depends on, get this, the printer.
Let's leave it to Simon-HK to provide fuller details that could be useful and not try to deter them from providing useful information.
- Simon-HKJun 15, 2020Aspirant
Hi thanks for your message
but on the other hand, readyshare of harddisk work and show in our network
not from the USB control center
- schumakuJun 15, 2020Guru - Experienced User
Simon-HK wrote:but on the other hand, readyshare of harddisk work and show in our network not from the USB control center
Two different access protocols used.
- ReadyShare disk access is achieved by the industry standard SMB protocol set (TCP based), it's discovery and name resolution if used by WS-Discovery (Multicast) resp. the legacy NetBIOS (Broadcast).
- ReadyShare USB is making use of a proprietary protocol over a TCP port (20005/TCP) to a service on the router, it's discovered and accessed by a Windows resp. MacOS installed driver set becoming visible as a kind of a virtual USB hub interface, the Netgear USB Control Center does just make a control access to associate and deassociate a remote USB device.
I think it should be rather easy to make it workable - assume you talk of Windows here. The problem is that the drivers are not properly installed why ever. Lot of legacy and very old style driver kit was used by Netgear resp. the makers of NetUSB - and it was never reviewed and updated since 2013.
Try this:
- Use Windows Explorer and access the folder where the USB Control Center was installed, e.g. C:\Program Files (x86)\NETGEAR\USB Control Center
- Locate the NetUSB.inf file
- Right click the NetUSB.inf file, and choose "Install"
- Accept any security prompts related (if any)
- Expect a message stating that you have to reboot the system to finsih the driver install - Reboot
- After reboot, launch the Netgear USB Control Center App (it's not put to autostart by the installer)
Fingers crossed - enjoy!
michaelkenward Do you have a router with ReadyShare Printer Access (sigh what a wrong marketing name) and the related ReadySHARE Printer utilities intalled and in use on MacOS and Windows?
- michaelkenwardJun 15, 2020Guru - Experienced User
schumaku wrote:michaelkenward Do you have a router with ReadyShare Printer Access (sigh what a wrong marketing name) and the related ReadySHARE Printer utilities intalled and in use on MacOS and Windows?
Yes.