NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Odd problems with an R7000
I've found a few problems. On the V1.0.9.12_1.2.23 right now, and was on it when I discovered a 'problem'. I backtracked to V1.0.9.10 and discovered another problem. The 'new' problem i...
JamesGL, I finally got the ISP to see it was somewhere on their side. Had to remove the router and use just the modem and the problem was still there. Lease time only 2 hours or less.
On a related note I see the latest flash has a fix for when it renews a lease.
- Fixes the issue where Internet sessions are disconnected when the DHCP lease update occurs on the Internet port.
It was probably that that made me notice I had a problem since it was happening every hour or so and sometimes browsing hung for a short period or reported a connection was broken?
Well, solved the RESET problem basically. I used the ADVANCED function BACKUP SETTINGS to ERASE the settings and revert to factory defaults. Worked, when I tried to access the router it worked like it was a new router. Asked for all data to be entered via Genie, even register the router. Checked and everything was cleared and set to a default. Could it be that is the only way to reset a router now? Button did NOT work?
That was the GOOD news. Bad news, the IP ADDRESS lease time is still less than 2 hours...
If you are READING this, have an R7000, please check your LEASE TIMES on the ADVANCED TAB under INTERNET PORT and select CONNECTION STATUS. Please REPLY here, no matter what you see? As I understand this the ISP sets it (it is the server) and the router is the client and asks for it, usually 1/2 the time the lease is set for. The router doesn't set the lease duration, the ISP does. If you've got similar results to what I'm seeing, and I am correct as to who sets the lease duration, there is a problem within the flash for the R7000. However W10 gets the lease details it always shows a 24 hour lease vs. the R7000 showing 2 hours or less.
JamesGL, ElaineM, ChristineT, can ANYONE from Netgear comment on this?