Nighthawk works great on my computer which is connected to it but my husband whose computer is upstairs gets kicked off the network frequently when he is on our wireless network. Any suggestions?

It seems to be working better since firmware update with channel changes. I will keep your suggestion in mind if it hasn't gone away. Thanks to all for their help.

One Computer gets kicked off network

6 Replies

michaelkenward
Guru - Experienced User
Apr 12, 2017
hwellsm wrote:
...gets kicked off the network frequently when he is on our wireless network. Any suggestions?

Is there any pattern to this?

Have you tried tweaking the wifi channels?

If you live in a congested area – with lots of neighbours – there could be interference between channels.

Then there is the distance between him upstairs and the modem. Wifi doesn't stretch to infinity.

If he has a choice, tell him to try the 2.4GHz channel. That is slower than 5GHz but it has longer reach.
- hwellsm
  Aspirant
  Apr 12, 2017
  I updated the firmware and tweaked the wifi channels which seems to help. If needed he will try the 2.4 GHz channel.
  
  Thank you for your reply.
  - michaelkenward
    Guru - Experienced User
    Apr 12, 2017
    hwellsm wrote:
    If needed he will try the 2.4 GHz channel.
    
    I bet he won't notice the difference.
    
    But you might like to consider other options that would reduce the issue.
    
    What is he using upstairs? Laptop? Tablet?
    
    If it has a LAN socket then Powerline would give a wired connection and could beat the heck out of wifi at any speed.

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One Computer gets kicked off network