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Only getting 100mb/s download
I upgraded my connection for my internet from 50mb/s download to 1GB (ISP says it will vary between 350mb/s-1gb/s depending on their fiber equipment at my house.) I speed test today after they upgrad...
mcguire6799 wrote:They are coming out today to take a look at the connection speeds they are seeing. They are now saying it may be a 300up/down card anyways and I was promised speeds excess of 350mb/s. Kind of irritating to hear that but hopefully by today it is fixed.
They gave 2 possibilities... 1) Break in the connectiong at the wall jack. 2) Break in connection at the box where the fiber comes in.
Or... CAT5 cabling in the wall, as opposed to CAT5e, or higher..
5e wasn't the promlem, the router connects automatically. use a PC connected to WALL and check connection.
I tried the cable not because 5e won't handle it, just to eliminate the cable as an issue. My ISP has the port setup for a router on their end, they would have to set it so my PC could grab the IP. They see it on their end as only communicating at 100mb/s.
you can test the router WAN port
jump wan to lan and reboot.... wan port LED should turn white and statistics should be 1000M/Full
Currently as it is setup the WAN LED is white. I will jump the WAN to LAN after work this afternoon and see what it does.
Give them the Wired PC MAC address.....and when setting up the router ...in setup internet setup.... select USE PC MAC and use same pc to setup router.