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Only getting 100mb/s download
I upgraded my connection for my internet from 50mb/s download to 1GB (ISP says it will vary between 350mb/s-1gb/s depending on their fiber equipment at my house.) I speed test today after they upgrad...
mcguire6799 wrote:They are coming out today to take a look at the connection speeds they are seeing. They are now saying it may be a 300up/down card anyways and I was promised speeds excess of 350mb/s. Kind of irritating to hear that but hopefully by today it is fixed.
They gave 2 possibilities... 1) Break in the connectiong at the wall jack. 2) Break in connection at the box where the fiber comes in.
Or... CAT5 cabling in the wall, as opposed to CAT5e, or higher..
They are coming out today to take a look at the connection speeds they are seeing. They are now saying it may be a 300up/down card anyways and I was promised speeds excess of 350mb/s. Kind of irritating to hear that but hopefully by today it is fixed.
They gave 2 possibilities... 1) Break in the connectiong at the wall jack. 2) Break in connection at the box where the fiber comes in.
mcguire6799 wrote:They are coming out today to take a look at the connection speeds they are seeing. They are now saying it may be a 300up/down card anyways and I was promised speeds excess of 350mb/s. Kind of irritating to hear that but hopefully by today it is fixed.
They gave 2 possibilities... 1) Break in the connectiong at the wall jack. 2) Break in connection at the box where the fiber comes in.
Or... CAT5 cabling in the wall, as opposed to CAT5e, or higher..
They just ran the line a year ago, I would imagine they would have used CAT5e or 6 but I guess I never thought of that possibility..
Edit: If my network cabling knowledge is correct the only way to tell would be if the cable jacket actually says "Cat5, Cat5e or Cat6" correct?
Yes, as you described. The jacket will identify what Catagory the cable is..
EDIT: Coud be a bad connector crimp also.. Time will tell, soon enough..
Looks like the issue is Cat 5 from the box to the jack inside the home. The cable was pre-existing from 2013, sounds like there was some left over Cat5 they had... Should have been Cat5e at that time. Technician will be sent out to rerun a cable at no expense.
Go figure, running a new 5e cable fixed the issue. Blue/Blue white pair was being used for phone instead of a separate phone line. They said the installer should have ran 2 lines when it was ran as they've not used a single line for internet/phone for 5+ years. I am now getting speeds aroudn 300Mbps. Thanks everyone your your input.