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Forum Discussion
OldBob
Jan 11, 2021Luminary
only GUI updates not firmware
My router has NEVER been able to update the firmware (only a year old) or it is updating and the firmware number is just not updating. BUT the GUI is updating if I look on line. I have updated man...
OldBob
Jan 12, 2021Luminary
Sorry..R7960P firmware Ver 1.4.4.44.1.3.5
plemans
Jan 12, 2021Guru - Experienced User
when you try to update it, what error do you get?
Have you tried using tftp to force the update?
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
- OldBobJan 12, 2021Luminary
Thank you for your most detailed suggestion but it is way beyond my abilities. I did do a wired connection and downloaded the update manually and then signed into netgear and uploaded the file and that also only update the GUI file.
I get no error messages and in fact I get a message on both the direct wired connection and from the app that the update was successful!
I guess I will have to hope it is updating but not registering the update.