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Nansen's avatar
Nansen
Tutor
Jul 28, 2020
Solved

OpenVPN Server Poll Timeout with RAX80

Hi there,

I had a hard time make openVPN working on the router.

My RAX80 is wired to my internet gate provided by the IPS directly, running the latest non-beta version firmware (1.0.3.88).

Everything has been setup on the router side as shown in the screen shot.

 

After installing the openvpn profile on my device (imported using iTunes for my iPhone, I'm sure I've done it correctly), the log says "server poll timeout, trying next remote entry..."

 

Tried to change service type and port, restarted the route everytime when changes were made, same error every time and it has not been connected for once. 

 

Is there any additional setup required for the internet gate? What would be the problem in this case?

 

Thank you

 

  • Nansen's avatar
    Nansen
    Jul 28, 2020

    Thank you for the hint. I figured it out. I didn't setup IP passthrough for the gateway in the beginning and everyting worked now.

2 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Does your router Internet/WAN connection in the advanced status IPv4 address match with the "what is my ip address" on Google?

    • Nansen's avatar
      Nansen
      Tutor

      Thank you for the hint. I figured it out. I didn't setup IP passthrough for the gateway in the beginning and everyting worked now.