OpenVPN works once or twice, then have to reset

Question

Hello,&nbsp;Nighthawk R800P Firmware 1.4.2.84_1.3.4.21.) We can connect successfully one or two times, disconnect, but then it stops working with error 5001.&nbsp; The only way to get it working again is to toggle the "ENABLE VPN SERVICE" off, then back on.&nbsp; Clients immediately connect...... Until they disconnect then it has to be toggled again.2.) When I go to localhost/openvpn_crt_check.html, it ALWAYS says I need a certificate update.&nbsp; The update appears to complete very fast, but going back to the URL always says a new cert is available.&nbsp;Is this the wrong router to be using for a business production VPN?&nbsp; I have used OpenVPN successfully on other brands without these flaky kinds of problem.&nbsp; Its over $300 for this router and I expect it to be solid.&nbsp;RickkeeC&nbsp;&nbsp;&nbsp;

FURRYe38 · Answer

Has a factory reset and setup from scratch been performed since last FW update?

Averageguy · Answer

The same happens to me: connecting only once and then I have to toggle off and on VPN in my R8000P router to be able to reconnect again with OpenVPN Android Client.I've updated to the latest firmware 1.4.3.88_1.3.50 and performed a factory reset, to no avail.Has anybody solved the issue or can Netgear fix it?This makes VPN useless.

FURRYe38 · Answer

Something to contact NG support about and open up a support ticket.&nbsp;

Averageguy · Answer

Thanks!How can I do it?Could you please point me to the right page?

DexterJB · Answer

Hi @Averageguy, you can always reach our support team via the link below if you need any technical assistance with your NETGEAR device.
&nbsp;
https://www.netgear.com/home/contact-us/default.aspx
&nbsp;
You can also call the number below.
&nbsp;
1-888-NETGEAR (1-888-6384327)
&nbsp;
Dexter
NETGEAR Team

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OpenVPN works once or twice, then have to reset

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