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Forum Discussion
Chebetz
Dec 02, 2020Follower
Orbi Possibly Stolen - Can We Get Any Reports or Data?
We own a rental property. Before we rented the property, we installed the Orbi RBR10 (main device and two satellites). Last month, we had renters in our property. They checked out today. When we arri...
plemans
Dec 02, 2020Guru - Experienced User
this is the community support forum. We wouldn't have access to that.
What I would recommend is filing a police report. the property management company knows who rented there as they're required to have that info. let the police take it up with them of theft from property.
And if you use a management company, there should have been a damage deposit put down. That would cover the orbi.
The management company shouldn't require proof like a video. If they're managing who's in/out of the property then if no one else rented there, that only leaves that person liable. And you know they were using the wifi/ethernet connection if you'd seen in on the app.
Should they still be bucky, I'd investigate getting a new management company as they aren't representing you.
- michaelkenwardDec 03, 2020Guru - Experienced User
Would the ISP know if anyone was using the Internet? Any wifi traffic would have to use that too.