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Forum Discussion
Packet loss between my PC and modem
So I'm trying to figure out why I'm experiencing some pretty heavy packet loss within the past few days that seems to be affecting only my desktop PC. I have a Netgear Nighthawk AC3200 Wi-Fi Router w...
A lot of questions about routers are generic. In this case you are asking about connection issues with a cable modem.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
My PC has an ASUS ROG Strix Z490-E motherboard with an Intel Wi-Fi 6 AX201 adapter.
There have been driver issues with Intel's Wi-Fi 6 devices.
I haven’t had any issues before with the Intel Wi-Fi, so I’m not sure what to do here. I have tried multiple driver versions, including one that was released a few days ago, version 22.100.0.3.