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Packet loss between my PC and modem
So I'm trying to figure out why I'm experiencing some pretty heavy packet loss within the past few days that seems to be affecting only my desktop PC. I have a Netgear Nighthawk AC3200 Wi-Fi Router w...
Update: I have peformed a test using an ethernet connection and the problem still exists. Reinstalled Windows as well.
What trace do you see with just 1 wired PC connected to the modem and with ALL other devices turned OFF and disconnected from the modem. Turn OFF the wifi radios on the modem as well. Use the pingplotter.com site to test. Do not get with a game server.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html