NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Purp1eLemon
Nov 26, 2021Initiate
Packet loss on R9000
I have a Netgear R9000, and I am getting frequent packet drops on all devices across my LAN. I cannot connect to the Internet with HTTP or Xbox Live gaming service when I am experiencing a dropped co...
plemans
Nov 27, 2021Guru - Experienced User
2 things to try.
1. disable qos. It isn't recommended at speeds over 250mbps.
2. enable IPv6.
then reboot your router and the devices connected to it.
Try that for a bit and see how it works.
Purp1eLemon
Nov 27, 2021Initiate
Thank you for the response.
My Internet connection cleared up by itself. There have been no packet drops within the last 12 hours. I hate Comcast.
However, I disabled QoS on the router as suggested, and changed the IPv6 Internet Connection Type to Auto Config. Just to be safe.
Thank you for your help.