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Forum Discussion

PalanitarHere's avatar
Nov 06, 2021

Packet loss Problem

Hello, there since I has bought the R7000 I observed severe packet loss whenever I tried to perform online transaction especially on IESCO site. It is an official website of electricity billing company based in Islamabad. I have tried to pay the bill using my mobile data, it works smoothly but when I connect my laptop to pay the bills, the browser gets slow.

2 Replies

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  • How do you know this is due to packet loss and not due to something else like low throughput or some other limiting factor? Do you have Traffic Meter, QoS, Parental Control enabled?

  • plemans's avatar
    plemans
    Guru - Experienced User

    What firmware is on the R7000?

    What modem/gateway is it connected to? 

    What device are you  using? 

    Are you on 2.4ghz? 5ghz? Wired? 

    Do they all drop?

    What speeds do you pay for? 

    What speeds do you get over each network? (wired, 2.4ghz, 5ghz)