NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
parent controls - nighthawk app
I am trying to setup parental controls. When I go to the admin page and click on parental controls I am brought to this page https://www.netgear.com/home/services/lpc Following the instructions I...
caswelltran987 wrote:
I am trying to setup parental controls. When I go to the admin page and click on parental controls I am brought to this page https://www.netgear.com/home/services/lpc
Which flavour of parental controls are you after? The free one, Circle or something else. (They recently announced yet another option.) That link is for the free version. It uses the Netgear Genie app, not the Nighthawk app.
Several issues, do you know that the Nighthawk app listed in your subject supports your modem/router? Netgear's own documentation is confusing. (There's a surprise.)
The support pages for this device do not include reference to either app.
Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support
It doesn't help that Netgear has messed around with parental controls since the manuals came out. (It now wants people to buy into its paid Circle service.)
The latest Nighthawk app no longer supports standard Parental Controls, only the paid for Circle.
This still works but if your device uses the Nighthawk App rather than the Netgear Genie you'll have to use the desktop genie program to manage the controls.
In general, a bit of a mess.
You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.)
You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here: