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Forum Discussion
Parental Controls removed on R7800 with the latest update to V1.0.2.82
Hello everyone, It looks like wiht the latest update of firmware to V1.0.2.82, parental controls functionality was removed from this router. Was it moved somewhere else, I can't seem to find i...
andrew-b wrote:
I bought this roter because of Parental Controls :( How about I get a refund for it since it is no longer doing what I bought it for. Just killed it like that. Great work guys, nice customer support :(
Yup. Free parental controls are on their way out.
Netgear has announced that it is killing the free Live Parental Controls. So don't get to rely on it.
NOTICE: Live Parental Control Service based on Ope... - NETGEAR Communities
Netgear is gradually removing free services and pushing people over to the subscription modem that is increasingly the industry norm. (Does anyone still do that stuff for free?)
When did you buy the R7800?
Unless it was recently you may be out of luck on the refund front. I can't recall Netgear ever promising that these free services would be there in perpetuity when I got mine, three or four years ago.
Thanks michaelkenward,
Understood and I don't expect any refund, but I did not consider these as free/extra features, this was advertised as part of the product. In fact, "Enhanced Parental Controls allow you to manage Internet access by profiles or devices" is still on the site at https://www.netgear.com/home/wifi/routers/r7800/ :(
- Andrew
andrew-b wrote:
Controls allow you to manage Internet access by profiles or devices" is still on the site at https://www.netgear.com/home/wifi/routers/r7800/ :(
Joined up thinking is not one of Netgear's strong points.
andrew-b wrote:Thanks michaelkenward,
Understood and I don't expect any refund, but I did not consider these as free/extra features, this was advertised as part of the product. In fact, "Enhanced Parental Controls allow you to manage Internet access by profiles or devices" is still on the site at https://www.netgear.com/home/wifi/routers/r7800/ :(
- Andrew
I have a solution for you. Flash Voxel firmware for the R7800 much better then stock with many patches and up to date packages such as openssl and many many more. You can find Voxel on Small net builders forums. Just search R7800-Voxel.