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Forum Discussion

romeohorn1's avatar
romeohorn1
Follower
Jul 04, 2021

Password recovery not working on C7000v2

My password doesn’t work on admin as username when I type in password for my password code it doesn’t work to login. I want to know what the solution to fix this. I tried on my computer it doesn’t wor...
plemans's avatar
plemans
Guru - Experienced User
Jul 04, 2021

If your password isn't working and password recovery isn't working (or wasn't setup, it still asks), then you're only option to get back in is to do a factory reset and reinstall.

Push and hold reset for 7-15 seconds while powered on.