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Forum Discussion
Orbi1canorbi
Aug 09, 2021Initiate
Password reset
I am trying to reset my password. Each time I try I get all the question right and click next. Send me to the login and starts the reset password process again. It appears to be stuck in a loop.
plemans
Aug 09, 2021Guru - Experienced User
If you don't know the answers or didn't set them up, then your only option to get back into the router would be to factory reset the router.
Push and hold reset for 7-15 seconds while powered on.
Then reinstall the routerl
Orbi1canorbi
Aug 10, 2021Initiate
Solved
Tried from my PC and it all worked well. Clearly doesn’t work from phone or tablet.
Tried from my PC and it all worked well. Clearly doesn’t work from phone or tablet.