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winterboot's avatar
winterboot
Follower
Aug 13, 2022

Pc vs Mac

My Mac products are working with my internet, but my P.C. products don't.  I've tried rebooting the router and it worked the first time but no longer works.  What can I do?

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 13, 2022

    Not much to go off of. What NG router do you have? 

    If mac's are working and PCs are not, something on these pc's needs to be looked into. 

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Aug 14, 2022
    winterboot wrote:

    My Mac products are working with my internet, but my P.C. products don't. 

    I'd lay money on Windows causing this.

     

    But as FURRYe38 says, that could be anybody's guess given the lack of any detail.

     

    Start by running the Network Troubleshooter in your unknown version of Windows connected in an unknown way to your network.