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JBirdV1's avatar
JBirdV1
Follower
Jun 18, 2021

Phantom WiFi Device

Hey all,

Got a really odd one that I would like some assitance with becuase its driving me nuts trying to figure it out. 

 

I have just bought the R800 nighthawk and set it up. Before I even joined any of my devices to it, a WiFi device connected called 'Ruby's Hauwei phone'. Odd enough as I dont have any Huawei phones in the house but I chalked it up to still having the default password set, so I updated the firmware and set a new complex WiFi and Admin password. 

Again once back online the same device showed up in the connected devices list. So I went on to Access control and blocked it and also updated the WiFi password again to a complex one with 15+ characters and restarted. 

The device was still showing as connected after the restart but Blocked on the Access control. However after looking at the app later on that day, I had seen it had been changed to allowed. 

 

I cant for the life of me figure out how this device is connecting nor can I boot it from my network. I have researched the MAC address and it is indeed a Huawei device. 

 

Any advice?

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    JBirdV1 wrote:

     

    I have just bought the R800 nighthawk and set it up. Before I even joined any of my devices to it, a WiFi device connected called 'Ruby's Hauwei phone'. Odd enough as I dont have any Huawei phones in the house but I chalked it up to still having the default password set, so I updated the firmware and set a new complex WiFi and Admin password. 


    Anyone you know called Ruby?

     

    Unknown devices can turn up because some wifi clients create "phantoms" that duplicate a recognised client. And Huawei is one of those makers that might supply own brand makers.

     

    Apart from that, as you say, spooky.