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AresZ's avatar
AresZ
Follower
Jun 03, 2021

Phone Line Connection With XR500

Hey all,

 

I'm having difficulties trying to get my home phone connected to the Netgear Nighthawk XR500

We went out to purchase a RJ45 to RJ11 convertor adapter but I'm still having issues getting this setup. Once I plugged it into the XR500 no lights were popping up to indicate that the ethernet port was activated and in use.

 

Any help is greatly appreciated

 

Cheers,

Lachlan 

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    The XR500 isn't a dsl modem. Its a router only device. 

    Using a rj45--rj11 adapter doesn't add those features. 

     

    You could always check into getting an VOIP service like ooma if you wanted voice capability. 

    Or check with your isp. Some modem/gateways have integrated voice capabilities. 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    AresZ wrote:

     

    Any help is greatly appreciated

     

     


    As plemans says, your router can do nothing with telephones. Different technology.

     

    Netgear sells cable modems with voice capability. But they depend on the sort of Internet service you have and the company that provides it.

     

    Talk to your phone company and/or Internet service provider.