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SpaceCat's avatar
SpaceCat
Aspirant
May 13, 2020
Solved

Ping spikes due to router - AC1750

Not much to say other than that the router has had ping issues in at least 4 different games (Rust, TF2, CSGO, Minecraft). The same issues occur with testing on an older laptop of mine. I feel like i've tried so many potential fixes at this point but nothing has worked. Before you ask it is not the modem as I just replaced it with a new one today from Spectrum. Ethernet on the router works but that isn't doable due to it's position in my home.

  • Try running version 1.0.3.66 of the firmware. Factory reset after the firmware change and manually re-install the router.

    so your common theme is the router, the modem, and the pc you're on. I wouldn't count the one running the n300 card. 

    You've determined its not the modem because you don't have the ping spikes when hardwired in. 

    So its either the router or the pc you're on, correct?

    try the other firmware.

    And potentially try troubleshooting the pc for ping issues. Google "windows 10 ping spikes".  

14 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    So you don't get ping spikes hardwired in? 

    What wireless adapter is in the laptop?

    Have you tried a different wireless adapter/usb device in the laptop? 

    Any other devices having issues? 

    • SpaceCat's avatar
      SpaceCat
      Aspirant

      No I don't appear to get the ping issues when hardwired.

      The laptop has a Qualcomm Atheros AR9485 802.11b/g/n

      No I haven't because the laptop was how I figured out the issue is with the WiFi for certain. I originally had problems on my desktop and then switched out the PCIe card for a new one and still had the same issue.

      • plemans's avatar
        plemans
        Guru - Experienced User

        A couple things you can try.

        1. upgrade the wireless card. the AR9485 is an older N300 2.4ghz card. Which 2.4ghz is more suseptible to interference and therefor ping spikes. 5ghz has much higher throughput and less interference. 

        2. optimize the wireless channels. If there's interference on the wireless band you're on, you'll get spikes. you can do a channel scanner to try and get the router on the least congested wifi channel.

        3. check the driver updates. Older wifi drives can cause issues. 

        4. try and get the gaming/streaming devices on 5ghz.

        5. hardwired in the gaming devices. I know its not ideal but you can use ethernet, powerline, or even moca adapters. If you're that much of a gamer, hardwiring in your devices is recommended so you have better speeds, lower latency, and less interference.