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Forum Discussion
Plex firmware that resides on the router is way out of date
If the Tech Support person indicated a Level 3 person would be calling me to help with my issue, what should be the maximum length of time in which this should happen? I have been waiting three week...
That's a bit to excessing IMO.
What product is this in regards too?
It's in regards to having NetGear publish a firmware update for the X10 AD7200 (R9000). Long story short, I use this router as my server for Plex. The Plex firmware that resides on the router is way out of date and it's my understanding the Plex firmware updates can only occur when the router firmware is updated. I think I convenced NetGear of the need to update, it just now needs to happen, otherwise accessing Plex though the client doesn't activiate the live TV and recording features in Plex.
Hello ReallyStoked ,
FURRYe38 - raised your inquiry to our team. I'll see what I can do to raise this inquiry internally and get some type of update for you early next week. Please feel free to @mention me if you receive an update in the meantime.
Best,
Christine
Wonder how long netgear will continue to update this router since plex updates so frequently. I get regular updates on my plex installation but I'm running it on a server so its a little easier.
Might be worth checking out moving your plex setup to a NUC or repurposed old computer. Even an older computer can transcode better than the r9000.
