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Forum Discussion
monashaker
Dec 09, 2020Aspirant
Power Button is in solid amber
Hello, My Wifi extender is having the power button in solid amber. I tried to make a factory reset and I am not able to do that. It seems that it stuck on reboot and I don't know what should...
plemans
Dec 09, 2020Guru - Experienced User
When you reset, did you push and hold for 7-15 seconds while powered on?
you might have corrupt firmware.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
- monashakerDec 10, 2020Aspirant
Thanks for your response but it didn't work as well
Here is the output, It refuse the connection
C:\Users\m\Desktop>tftp -i 192.168.1.1 put EX3700_EX3800-V1.0.0.84_1.0.56.chk
Connect request failed- michaelkenwardDec 10, 2020Guru - Experienced User
monashaker wrote:
Here is the output, It refuse the connection
C:\Users\m\Desktop>tftp -i 192.168.1.1 put EX3700_EX3800-V1.0.0.84_1.0.56.chk
Connect request failedKeep trying. TFTP is not the easiest of moves. It can take a few efforts and you have to be careful to get everything absolutely right.
Timing seems to be important.
- plemansDec 10, 2020Guru - Experienced User
LIke michaelkenward says, keep trying. tftp is time sensitive for several steps. I've seen several times when it was the 3rd/4th time when it worked for people
And you have to have tftp enabled on your computer. did you enable it?
Are you able to ping the extender at all?
And sometimes when tftp fails, nmrpflash works.
- monashakerDec 11, 2020Aspirant
Yes, i enble tftp on my windows laptop.
I don't know how it suppose to work actually, being in reboot state means the router is not active to estiblish a connection to it so that you can install a new frameware
What I can see that the device has a hardware failure that can't work any more.