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Forum Discussion
Power Button is in solid amber
Hello, My Wifi extender is having the power button in solid amber. I tried to make a factory reset and I am not able to do that. It seems that it stuck on reboot and I don't know what should...
When you reset, did you push and hold for 7-15 seconds while powered on?
you might have corrupt firmware.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
Thanks for your response but it didn't work as well
Here is the output, It refuse the connection
C:\Users\m\Desktop>tftp -i 192.168.1.1 put EX3700_EX3800-V1.0.0.84_1.0.56.chk
Connect request failed
monashaker wrote:
Here is the output, It refuse the connection
C:\Users\m\Desktop>tftp -i 192.168.1.1 put EX3700_EX3800-V1.0.0.84_1.0.56.chk
Connect request failedKeep trying. TFTP is not the easiest of moves. It can take a few efforts and you have to be careful to get everything absolutely right.
Timing seems to be important.
LIke michaelkenward says, keep trying. tftp is time sensitive for several steps. I've seen several times when it was the 3rd/4th time when it worked for people
And you have to have tftp enabled on your computer. did you enable it?
Are you able to ping the extender at all?
And sometimes when tftp fails, nmrpflash works.
Yes, i enble tftp on my windows laptop.
I don't know how it suppose to work actually, being in reboot state means the router is not active to estiblish a connection to it so that you can install a new frameware
What I can see that the device has a hardware failure that can't work any more.
monashaker wrote:
I don't know how it suppose to work actually, being in reboot state means the router is not active to estiblish a connection to it so that you can install a new frameware
Reboot state? That's not solid amber. That's better described as "corrupted state".
The point of the various steps involved in TFTP is that does establish a connection between the laptop and the router. (Disconnect everything else from the router.) The trouble is that the connection may not last long for some reason. You have to get in there and do the TFTP stuff while there is a connection.
As plemans suggests, a video is a good way of seeing how to go about things.
One thing that hasn't come up before is the faint chance that you can force the thing into recovery mode.
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
If that works the power LED may start blinking white and you may be able to use TFTP to write new firmware to the thing.
Remember to set the IP address on the laptop before you do any of this, and restore the default after you have finished messing around. Then the laptop will get its IP address from the router.
