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jmarchal's avatar
jmarchal
Aspirant
Jul 17, 2021

Power was off for over a week and now my password is invalid on AC1750 R6700v3

I was out of town for a couple weeks, and over that time my power went off. My internet was down for over a week and when I returned I was unable to logon with my password. I hit reset and tried the password on my router but it did not work either. Neiter did "password". I think I need to do a hard reset but I can't find a way to set a new password. Your help is greatly appreciated!

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Many just click the reset button. 

    Push and hold it for 7-15 seconds while the device is on. The lights should flash/change when held long enough. 

    that should get you bback to the defaults.

    default login:  admin

    default password: password

     

    all lower case

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    If it was a power cut, things may not have started in the correct order. Try restarting the whole network.

     

    Be sure to restart your network in this sequence:

    • Turn off and unplug modem.
    • Turn off router and computers.
    • Plug in and turn on modem. Wait 2 minutes for it to connect.
    • Turn on the router and wait 2 minutes for it to connect.
    • Turn on computers and rest of network.

     

     

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        jmarchal wrote:

        That did it, thank you!


        Glad it worked out.

         

        If you can Accept as Solution the answer that "did it" you may make life easier for someone who turns up here with the same problem.