Problem connection

That's a shame, but beyond knowing that you own an R6700 we know nothing useful about your "problem connection", which could mean anything.

You can help people to help you by providing the information suggested in this forum's header:

Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)

They are there for a good reason.