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problem with Netgear NightHawk R7000 AC1900 WiFi Router tripping every time i try to use ethernet
i had to start using an old lenovo as a stop gap until i get a new laptop. the laptop triggers my router (which i also got secondhand) to disconnect but it did not cause my even older previous route...
thank you for your help and the instructions! let me know if this helps clear up my problem: the firware according to the app is up to date and the latest i.e. V1.0.9.88 (see attached)
the modem is my older one which has always worked with any router or laptop i pair it with -- motorola surfboard sb6121 (see photos attached)
by disconnect i mean every device and laptop suddenly stops being able to connect to the internet even if it was on wifi (the laptop that triggers this is connected via ethernet and i tried all 4 ports)
and the lights all still look normal, lit up and white so no signs of failed connection
how do i check if windows suddenly causes this with one of it's processes? it didn't do it to any of my other routers and i also run windows on wifi on another laptop and it works fine
What CAT# lan cables are you using between the modem and router and your PC? CAT6 is recommended.
Might also update FW as well. Your behind in FW:
i can't update the firmware, the app keeps telling me i'm up to date every time i ask it to check for updates!
i still don't understand how this could be the cable though. why would that cause the entire router (wifi and ethernet) to suddenly stop functioning until i reboot?
argo2d wrote:
i can't update the firmware, the app keeps telling me i'm up to date every time i ask it to check for updates!
The onboard update check is not reliable.
Your version (V1.0.9.88) is old. There have been nine updates since then. Sometimes there are just too many steps for the automated process to work.
This is the recommended way of updating tour device:
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
i still don't understand how this could be the cable though. why would that cause the entire router (wifi and ethernet) to suddenly stop functioning until i reboot?
I agree. It is just one of those rote questions that get thrown in. Cables are rarely the issue and usually come down to old ones that have broken connections. It is, though, worth checking if only to rule it out.
so latest update, i tried a few more cables and it still failed. i finally just gave up on ethernet and switch everything to wifi and now the issue doesn't occur anymore. so now i'm a little confused as to what the cause of this could be. i'm going to at some point try another laptop with the ethernet and see if it's the laptop causing this?
