NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Problem with R7000 freezing - possibly due to assigning IP addresses/DHCP
I'm running the latest firmware V1.0.9.60_10.2.60
The wireless connections keep freezing and the router recovers within about five minutes. When I look in the log after this has happened I see ...
you can also install FreshTomato as it works great on the R7000. You also have DD/OpenWrt as options in case the horrible stock firmware is making you bald :)
Latest firmware, .60, has issues. Would suggest going to an older version. When doing so also do a reset after the downgrade and reconfigure.
Yes you are correct that Netgear has lost their way in building good firmware. Seems to be especially true for routers with Broadcomm chip sets like the r7000. Used to be my go to until a r8000 and r8000p both sold due to on going firmware issues. That is when I vowed no Netgear routers on my home network and moved on.
I think the problem has been going on for about a month, meanwhile, the Netgear software engineers are sat on their hands and doing nothing. Still stuck on V1.0.9.60_10.2.60
I can almost set a clock by the loss of wifi between 9 and 10pm - I'm constantly rebooting and switching my iPad to a cellular connection to the point I'm considering buying another brand of router - preferably one that cares about customer service.
I shouldn't have to revert to an earlier version of firmware to make my router work - Netgear sent the update, so it is down to Netgear to fix it.
Cleverfiend wrote:
I think the problem has been going on for about a month, meanwhile, the Netgear software engineers are sat on their hands and doing nothing. Still stuck on V1.0.9.60_10.2.60
I can almost set a clock by the loss of wifi between 9 and 10pm - I'm constantly rebooting and switching my iPad to a cellular connection to the point I'm considering buying another brand of router - preferably one that cares about customer service.
I shouldn't have to revert to an earlier version of firmware to make my router work - Netgear sent the update, so it is down to Netgear to fix it.
While I agree with the last statement, you do have a work-around, backlevel the firmware. Yes, this shouldn't be required, but it seems it is.
I wouldn't think a 'fix' should/would' come as fast as you think... especially given the fact of the other problems with that f/w and that the last 'solid' one was the .42 release. A .58 release was pulled within a week or so of release, and then the .60 was released a short time later. You see how that turned out. NG did a 'partial' recall on .60, it is off the automated d/l servers I understand. Also there are people without problems, so I don't think it is a simple fix or easy to possibly identify the cause.
I suspect NG Support did some testing before release, at least I hope they did. If they learned anything about the .58/.60 release fiasco, it would be they better get it right and do whatever it takes to be sure it ships as problem free as it can be. Still surprised no PUBLIC call for beta testers, but quite possible those that did report the problem are getting code to test.
you can also install FreshTomato as it works great on the R7000. You also have DD/OpenWrt as options in case the horrible stock firmware is making you bald :)
