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Forum Discussion
Andresr
Nov 23, 2021Aspirant
Problema conexión eax15
Hola, no logro conectar mi alarma Ring de Amazon al repetidor ni tampoco mi robot aspirador, mi móvil y mi tv box se conecta de manera correcta, ya probé cambiar de 5 g a 2.4 g y tampoco funciona, pro...
Andresr
Nov 25, 2021Aspirant
Probé con sidd separado de 2.4 gracias y el de 5g pero no se conecta, probé desactivar la contraseña y tampoco, probé desactivar el WiFi 6 y nada.....resetie el extender y nada.....flashe el último firmware pero aún así no funciona.
plemans
Nov 25, 2021Guru - Experienced User
Have you checked with your isp on the router to see if you can add extenders?
What actual model number router is it?
- AndresrNov 25, 2021AspirantEste es el modelo exacto https://ayuda.orange.es/dispositivos-y-routers/routers/2740-router-livebox-6 si conecto los dispositivos directamente al router todo va perfecto pero al intentar conectarlos al extender no se conectan, aclaro que el teléfono móvil si se conecta.
- plemansNov 26, 2021Guru - Experienced User
Sorry, all the instructions are in spanish and I've been using google translate to try to help. Might have to check out on this one for a native speaker.
Is the extender new? If so, t ry contacting support as its free for the first 90 days.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.- AndresrNov 26, 2021AspirantAgradezco tu ayuda, si el dispositivo es nuevo intentaré contactar con soporte, gracias.