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Forum Discussion
Solved
Problems after updating R8000 firmware
I have a pc which only connects to the 2Ghz band but since updating the firmware it has very poor signal & drops out constantly. Other devices are connecting ok? Any known issues or fixes?
Hi Reenio,
Please perform a factory reset and power cycle on the router after a successful firmware update. I also suggest making sure that the driver for the adapter of the computer is up to date. You may also use the Wi-Fi Analytics feature of the NETGEAR Genie app if you have it installed or any similar program to check for interferences and select the best channel.
Regards,
Dexter
Community Team
Hi Reenio,
Please perform a factory reset and power cycle on the router after a successful firmware update. I also suggest making sure that the driver for the adapter of the computer is up to date. You may also use the Wi-Fi Analytics feature of the NETGEAR Genie app if you have it installed or any similar program to check for interferences and select the best channel.
Regards,
Dexter
Community Team