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Forum Discussion

Reenio's avatar
Reenio
Aspirant
Sep 16, 2015
Solved

Problems after updating R8000 firmware

I have a pc which only connects to the 2Ghz band but since updating the firmware it has very poor signal & drops out constantly. Other devices are connecting ok? Any known issues or fixes?
  • DexterJB's avatar
    Sep 16, 2015

    Hi Reenio,

     

    Please perform a factory reset and power cycle on the router after a successful firmware update. I also suggest making sure that the driver for the adapter of the computer is up to date. You may also use the Wi-Fi Analytics feature of the NETGEAR Genie app if you have it installed or any similar program to check for interferences and select the best channel.

     

    Regards,

     

    Dexter

    Community Team