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Forum Discussion

patsalwayshere's avatar
Mar 09, 2017
Solved

Problems installing and running Plex Media Server - button "Open PLEX" greyed out

Hi   I'm trying to setup the Plex Media Server on my new Nighthawk X10. Here are the steps I've taken so far: Went to "Routerlogin," Clicked on Plex Media Server, Clicked on Open Plex, Created Plex...
  • schumaku's avatar
    schumaku
    Mar 09, 2017

    All right ... now open Finder on your Mac. In the left pane under "Shared", you should see the R9000 twice ... once as R9000 for AFP (or whatever system name is configured), and under readyshare SMB protocol (or whatever is configured for the workgroup). Connect to one of these as a guest, Ignore the "Kurt" and T_Drive folders ... and enter USB_Storage:

     

    Screen Shot 2017-03-09 at 23.44.37.png

     

    Try to create some folders, upload some files here. Does this work as expected?

     

    Now drill down to Library -> Application Support -> Plex Media Server -> Logs ... 

     

    Screen Shot 2017-03-09 at 23.56.48.png

     

    ...if this folder exists, I would imagine there should be some log files, inlcuding a "Plex Media Server.log" file.

     

    Can you open it, and copy paste everything to the community forum?

     

    If there is nothing ... only Netgear can really help. I don't want to take you to enable the telnet access, and run some shell commands.