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Forum Discussion
patsalwayshere
Mar 08, 2017Aspirant
Problems installing and running Plex Media Server - button "Open PLEX" greyed out
Hi I'm trying to setup the Plex Media Server on my new Nighthawk X10. Here are the steps I've taken so far: Went to "Routerlogin," Clicked on Plex Media Server, Clicked on Open Plex, Created Plex...
- Mar 09, 2017
All right ... now open Finder on your Mac. In the left pane under "Shared", you should see the R9000 twice ... once as R9000 for AFP (or whatever system name is configured), and under readyshare SMB protocol (or whatever is configured for the workgroup). Connect to one of these as a guest, Ignore the "Kurt" and T_Drive folders ... and enter USB_Storage:
Try to create some folders, upload some files here. Does this work as expected?
Now drill down to Library -> Application Support -> Plex Media Server -> Logs ...
...if this folder exists, I would imagine there should be some log files, inlcuding a "Plex Media Server.log" file.
Can you open it, and copy paste everything to the community forum?
If there is nothing ... only Netgear can really help. I don't want to take you to enable the telnet access, and run some shell commands.
patsalwayshere
Mar 09, 2017Aspirant
All the following was done from the router login page. I installed plex on the router itself. Then I hit open Plex, and it said no server found/download Plex. So I downloaded Plex thinking that it had to download again, but it downloaded to my Mac instead of on the server. From there I restored the router back to factory default and checked for updates. Then I went back to router login re-downloaded plex onto the router and hit open Plex, and it still says cant find server. Basically, I'm back to where I started.
schumaku
Mar 09, 2017Guru - Experienced User
patsalwayshere wrote:Basically, I'm back to where I started.
And practically, you have just repeated your earlier postings.
Has the router recognized the external storage, and is it accessible? This is required because of Plex requires the external storage to hold it's database on the R9000.
In case you had Plex installed by error on the Mac during the process - uninstall it again.
- patsalwayshereMar 09, 2017Aspirant
Yes Netgear recognised the hard drive.
- schumakuMar 09, 2017Guru - Experienced User
All right ... now open Finder on your Mac. In the left pane under "Shared", you should see the R9000 twice ... once as R9000 for AFP (or whatever system name is configured), and under readyshare SMB protocol (or whatever is configured for the workgroup). Connect to one of these as a guest, Ignore the "Kurt" and T_Drive folders ... and enter USB_Storage:
Try to create some folders, upload some files here. Does this work as expected?
Now drill down to Library -> Application Support -> Plex Media Server -> Logs ...
...if this folder exists, I would imagine there should be some log files, inlcuding a "Plex Media Server.log" file.
Can you open it, and copy paste everything to the community forum?
If there is nothing ... only Netgear can really help. I don't want to take you to enable the telnet access, and run some shell commands.