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Forum Discussion
srjohnson918
Feb 06, 2016Tutor
Problems with recent firmware update
Since updating three days ago, nothing can connect to this thing except through guest access. SSID, security, and passwords are all the same, but I am having to change everyones device to access thr...
- Feb 06, 2016
The latest R7000 firmware has been the talk of the forum for weeks.
Try a factory reset and reconfigure the settings by hand. Do not restore settings from a backup file. Turn off the new Arlo setting. If things don't recover, then downgrade the firmware. You can obtain firmware from downloadcenter.netgear.com.
srjohnson918
Feb 12, 2016Tutor
I have been busy and finally got around to the fix - because I had too, nothing was working at home. Downgraded the firmware, did the factory reset and reconfigured the router. The firmware update is inexcusable. Obviously was not tested. It took down my home network, printer would not work, no one could sign on to the woreless network except as a guest. No one could print wirelessly. I am the "netowrk adminstrator" at home - nobody wants to be that guy. Thermostats went down, ipad, kindle, laptops, tv, blu ray players - goodbye netflix and amazon prime. What a mess we have made for ourselves when everything connects. Left Cisco - linksys for NetGear. Next router will be back to Cisco. I don't want to be an IT guy!
raven540
Feb 12, 2016Aspirant
I had the same problem used the same solution and everything is back as it should be. I could not agree more with the conclusion as to the lack of care exhibited in pushing out this firmware upgrade without proper testing or support after it clearly failed many people.