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Forum Discussion
Problems with router ac 1900 r7000
Hello, I hace a ac1900 nighthawk router and I'm experiencing some problems: The wifi network randomly disconnects from the internet (if I use a pc connected via cable while wifi is disconnected...
1. what actual firmware version are you on?
2. what modem/gateway is the router connected to?
3. Are you using ipv6? If not, enable it.
the firmware version is 1.0.11.136, the router is connected to a ZTE PON (I have a FTTH connection).
I do not have ipv6 enabled because I'm not using it.
The router was working fine until two months ago, after I got the first problems I upgraded the firmware, but the problems remain.
Now I'm using a different router and all the problems are gone, so I'm excluding problem related to the ZTE PON.
Giovanni
Try enabling ipv6, If that doesn't help, you can always try downgrading the firmware a version or 2.