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Forum Discussion
Problems with router or internet?
I started having random connection problems. My internet has gone down maybe 4-5 times this week alone. This is very rare normally. I have Spectrum and have never had issues, mostly. I pay for 100m...
lengoyeko wrote:
I started having random connection problems. My internet has gone down maybe 4-5 times this week alone.
Can you provide a bit more detail?
What actually happens? Wifi dies? Ethernet goes down? Some devuces? Everything?
Does the (unnamed) modem in front of the router show all the right connection LEDs?
What about the LEDs on the router?
It’s only a little over a year old but every time I try to check for firmware updates on the app it just says “there was a problem checking for firmware”.
That suggests an issue on your network.
What is the modem/ONT/gateway between router and Internet?
The on-board checks for firmware are not reliable. A manual update using a web browser and the graphical user interface (GUI) is less likely to go wrong.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support