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Forum Discussion

williamtedford's avatar
Mar 02, 2022

product failure

My wi-fi technician says my router has failed.  How do I get a replacement?

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    What product failed? 

    How do you know it failed? 

     

    To get a hold of support. Click on "MyNetgear" at the top.
    Register an account (or login) and then the device.
    From there you can start the support process. Keep in mind that its only free for the first 90 days.